Computer Accounts

Establishing a username and password http://www.usc.edu/firstlogin/
USC Email http://www.usc.edu/its/email/webmail/
  • Accessing my USC email account
https://email.usc.edu/
  • Forwarding my USC email
http://www.usc.edu/its/email/help/forwarding.html
  • Changing my password
http://www.usc.edu/its/password/
(To reset your password, call (213) 740-6480 )
  • Google Apps (USC Students Only)
http://www.usc.edu/its/google/index.html
Software for USC users http://www.usc.edu/software/
USC Wireless http://www.usc.edu/wireless/
Connecting in USC’s residence halls http://www.usc.edu/its/resnet/
Secure Online Connection (VPN) http://www.usc.edu/vpn/

The library provides help with obtaining, setting up, and using your USC computer account. Answers to frequently asked questions about computer accounts are provided below.


Why do I need a USC computer account?

A USC computer account gives you access to eResources licensed specifically for USC users, in addition to email and other USC electronic services.

Other accounts are available for special purposes such as for departmental or organizational email, maintaining a site on the USCweb server, and specialized web data maintainer services. Separate application forms are required for these accounts.  The Wilson Dental Library Director is the authorized signer on these forms.

Who can get a USC computer account?

All USC students, faculty, and staff are issued a USC computer account.

Voluntary faculty, residents, fellows, and visiting scholars are eligible for accounts. Visiting students are eligible if they are at USC for more than three months.

Accounts are to be used for clinical, educational, or research efforts for USC.

How do I get an account?

Accounts are automatically created for registered students and USC paid employees and are maintained as long as you are registered or employed.

Others eligible for accounts should confer with their departmental administrator.  If an application must be completed it can be submitted at the Wilson Dental Library.

USC faculty, staff, or students with high performance computing needs may apply for a research computer account by applying online at USC Center for High Performance Computing and Communications (HPCC) webpage. These accounts are intended for the development of long-running programs or simulations, analysis of large data sets using statistical software, or extensive graphical and numerical analysis.

How long does it take to get an account?

Your account will be ready 1-2 days after you submit the application. Entering students receive their accounts at the beginning of the semester, and new employees wait approximately one week after inclusion in the USC payroll system.

I’m sure I’m putting in my correct username and password, but I’m not able to get into my account. What should I do?

Remember that your username is not your entire email address, so make sure you’re not including the @usc.edu when asked to login. Also remember that your password must contain 7 to 8 characters, of which at least one is upper case, one lower case, and one a number. Make sure the Caps Lock key is not on. Try another computer if possible. If it still doesn’t work, call the Wilson Dental Library at (213) 740-6480.

What if I forget my computer account password?

For security reasons, you’ll need to have your password reset in person at the Wilson Dental Library. Be sure to bring along picture identification.

The USC Information Technology Services Key Topics page is also an excellent resource for information on computing, networking and data storage at USC.

For additional help, contact the library at (213) 740-6476 or wdl@usc.edu.

Revised 9/28/10

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